Bold Veterinary Clinic Ltd.

- Kind, patient handling: owners repeatedly mention nervous pets being put at ease, gentle examinations and friendly, helpful staff. - Strong communication and compassion: several reviews say vets and nurses explain things clearly, keep owners informed and offer reassurance during stressful situations. - Support through serious and end-of-life care: owners describe thoughtful help during difficult decisions, with one reviewer highlighting follow-up contact, a sympathy card and keepsakes after losing a dog.

Bold Veterinary Clinic Ltd. describes itself as a family-run, independent practice that has cared for pets in St Helens for over 30 years. It offers routine care such as vaccinations and microchipping alongside diagnostic and surgical work, with on-site X-rays, ultrasound, an in-house laboratory and dental facilities. Recent feedback adds a strong picture of kind handling, clear communication and supportive care for both everyday appointments and more difficult end-of-life visits.

Services

•Routine care: vaccinations and microchipping are listed, and recent visits include puppy vaccinations and correction of microchip details.
•Diagnostics and treatment: the clinic’s website mentions X-rays, ultrasound, an in-house laboratory, surgery/anaesthesia and dental facilities. Reviews also describe treatment for a rabbit’s cheek abscess and care for issues ranging from cut claws to more serious ongoing illness.
•Emergency care: the clinic states that it provides emergency services and advises owners to call immediately in an emergency.
•Other listed services: acupuncture and Animal Health Certificates are both included on the clinic website.
•Species seen and facilities: the website says the practice sees cats, dogs and small animals, with kennels and multiple consulting rooms. Reviews specifically mention rabbits, including comments on good rabbit handling and care.
•End-of-life support: reviews describe compassionate support during euthanasia appointments, with staff helping owners through the process and offering thoughtful follow-up.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Reviews also repeatedly describe prices as reasonable or great value.

People

•Chelsea: singled out for exceptional support during a dog’s illness and after euthanasia, including taking time to talk things through, checking in afterwards and making a keepsake.
•Kelsey: praised by name for empathy and kindness during a dog’s euthanasia appointment.
•David, Elaine and Kat: mentioned positively by a long-standing client alongside the wider team.
•Wider team: reviews frequently praise the vets, nurses and reception staff for friendliness, patience, gentle handling and clear reassurance.

Reviews

Google rating: 4.7/5 from 483 reviews. Recent written feedback is very positive, with many comments coming from long-standing clients who say they have used the practice for 20 years or more.

•Kind, patient handling: owners repeatedly mention nervous pets being put at ease, gentle examinations and friendly, helpful staff.
•Strong communication and compassion: several reviews say vets and nurses explain things clearly, keep owners informed and offer reassurance during stressful situations.
•Support through serious and end-of-life care: owners describe thoughtful help during difficult decisions, with one reviewer highlighting follow-up contact, a sympathy card and keepsakes after losing a dog.
•Good value and rabbit care: pricing is often described as reasonable, and rabbit owners specifically praise the clinic’s handling, treatment and practical experience.

Reviews for Bold Veterinary Clinic Ltd.

Note: Showing the 10 most recent Google reviews out of 483 we track in total. Recent reviews may not be representative of overall sentiment.

Elizabeth Taylor

1 month ago

Brilliant place my dog was nervous on his 1st visit but all went well.

Lisa Crickson

All the team at Bold are incredible David, Elaine &Kat through to all the lovely nurses & girls on reception. We wouldn’t take our pets anywhere else! We’ve had pets with Bold for 20 years and the care has always been exceptional through out care & loss of pets, to general care, surgeries and more.

Stephen cope

Bold Veterinary Clinc ha e been looking after my dogs for 26 years and do a great job of looking after them and the all staff are great here 😊😊👍👍👌👌

shazz eddleston

Fantastic vets very friendly and helpful, very patient with our pets, nothing is too much trouble for the staff.

Cameron Gaskell

2 months ago

The team at Bold, from the amazing reception staff to the compassionate vets, are second to none. My girl Olive was a frequent visitor to Bold Vets. Whether it was for her vaccinations, a cut claw, or sadly, her spinal tumour, the team were nothing short of incredible. They treated Olive with the utmost kindness, compassion and respect every single time. She actually loved going to the vets and was never phased, and I truly believe that comes down to how amazing the team are! They are thorough, talk you through each and every step of the process, keep you informed and only do what is absolutely necessary. For me, what really set Bold apart is that they don’t just care about the animals, they care about the us pet parents too. They comforted me and reassured me when I needed it most, and when the time came to let my girl cross the bridge, their support didn’t stop there. The team wrote me a card, gave me keepsakes, and even checked in afterwards to see how I was coping. Losing Olive was one of the hardest things I’ve ever been through, but Bold Vets’ support seriously helped, and I cannot express my gratitude enough. A special shoutout to Chelsea, who truly went above and beyond. She took the time to talk things through with me, helped me rationalise my thoughts, checked in on me, made sure I was okay when I suspected the worst and even made me a little keepsake. That level of kindness is something I will never forget, I’ll seriously carry it forever.. Just an all round amazing human being. But honestly that extends to the whole team! This is the difference with a family practice, it’s personal, it’s genuine, and you’re never just another appointment on the list. I wouldn’t trust anyone else with my dogs, and I can’t recommend Bold Vets highly enough. Thank you, everyone ❤️

matthew gallagher

3 months ago

Took my rabbit there to treat a lump on his cheek, got a next day appointment (turned out to be an abscess) ,the handling ,care and treatment was brilliant and very reasonable price, highly recommended

Terri Mellor

Really friendly staff. The vet was lovely and was really gentle with my pet. Definitely recommend this practice. Prices are reasonable too.

Beverley Gresty

The staff here are so kind, I had to let my little dog Zippy go to sleep but the staff especially Kelsey made it easier, so much empathy and kindness, I will never forget how much kindness all the staff gave to me and my family, so thankyou to you all, it meant so much. Bev and family.

Fnagem

4 months ago

Fantastic staff, friendly, very knowledgeable and brilliant care.