Medivet St. Helens – Vets in St Helens
Clinic Overview
- Many recent reviewers describe the team as friendly, welcoming and reassuring, especially from reception through to the clinical staff. - Owners mention good experiences across a range of care, including spay surgery, support for older cats with thyroid and other health problems, and pets being handled gently during visits. - Several reviews highlight compassionate end-of-life care, with owners saying the team made difficult situations easier and provided honest, supportive guidance; one review also praised support from both St Helens and Medivet Alder.
Medivet St. Helens is a Medivet veterinary practice in St Helens caring for cats, dogs and rabbits. It offers routine and preventive care alongside diagnostics such as an in-house laboratory, X-rays and ultrasound, with out-of-hours care provided by Medivet 24 Hour Alder (West Derby). Recent reviews are largely positive, with owners highlighting friendly staff, compassionate support and good care across both routine and difficult appointments.
Services
- •Routine veterinary care includes vaccinations, parasite care, microchipping, neutering and spaying, with one recent reviewer describing a smooth experience for their dog’s spay surgery.
- •The practice offers dentistry and nurse clinics, and is also listed as a Veterinary Nurse Training facility.
- •Diagnostic facilities listed include an in-house laboratory, X-rays and ultrasound. Recent reviews mention ongoing medical support for older pets, including an 18-year-old cat diagnosed with thyroid problems.
- •Additional services include home visits and Animal Health Certificates for pet travel.
- •Reviews also point to support beyond standard consultations, including a well-liked puppy party with training tips, socialisation and a goodie bag.
- •For emergencies outside normal hours, the website states out-of-hours care is provided by Medivet 24 Hour Alder (West Derby).
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Recent reviews focus much more on care than cost, although one reviewer described a higher-than-expected bill during an ear infection visit.
People
- •Tom Evans (Veterinary Surgeon, partner) is named on the clinic website as leading the practice.
- •Recent reviews repeatedly praise the wider vets, nurses and reception team for being friendly, welcoming and professional.
- •The team is also mentioned for specific types of support, including end-of-life appointments, care for older cats with ongoing health issues, and the puppy party sessions hosted by the practice.
Reviews
Google rating: 4.5 stars from 275 reviews.
- •Many recent reviewers describe the team as friendly, welcoming and reassuring, especially from reception through to the clinical staff.
- •Owners mention good experiences across a range of care, including spay surgery, support for older cats with thyroid and other health problems, and pets being handled gently during visits.
- •Several reviews highlight compassionate end-of-life care, with owners saying the team made difficult situations easier and provided honest, supportive guidance; one review also praised support from both St Helens and Medivet Alder.
- •One recent negative review reported a poor experience during an appointment for a nervous rescue dog, raising concerns about communication, handling and charges.
