Veterinarian with dog in clinic

Freckleton Veterinary Clinics & Aquazone

#9 Vet in St Helens, Merseyside

4.7
Corporate

Freckleton Veterinary Clinics & Aquazone – Vets in St Helens

Updated January 2026
Corporate

Clinic Overview

Freckleton Veterinary Clinics & Aquazone appears to operate as part of the Rutland House Veterinary Clinic/Rutland House Vets group (the website domain and an owner review both reference Rutland House). Recent reviews suggest the clinic is primarily set up for routine consultations and problem-focused appointments for cats and dogs, with diagnostic work-ups discussed when needed.

Concrete points mentioned by owners include

  • Thorough physical examinations even at a “normal checkup” (one owner specifically notes vet Anna checked their cat over carefully).
  • Parasite and topical treatments being dispensed (worming medication and ear-cleanser medication are explicitly mentioned).
  • Blood tests being offered as a next step if initial treatment didn’t work (from a critical review).
  • A clear split in experience: multiple owners describe professional advice and compassion, while one repeated 1‑star review alleges a missed infection and unexpectedly high cost for medication.

Services

Services and capabilities explicitly referenced in the available information include

  • Routine check-ups for cats.
  • Consultations for gastrointestinal signs (diarrhoea) and suspected infection.
  • Parasite treatment: worming medication dispensed.
  • Ear care: ear cleanser medication dispensed.
  • Diagnostics discussed: blood tests proposed if initial treatment did not resolve the issue (as described by one reviewer).
  • Treatment planning that may include medication first, with further testing considered if there’s no improvement (based on the same account).

Pricing

  • One reviewer reports being charged £200 for worming medication plus other medication (ear cleanser) during a visit for their cat’s diarrhoea; they felt the medications were unnecessary and that an infection was not treated at that visit. Note: The same reviewer compares this to a different vet visit costing £75 including consultation and antibiotics, but that lower price relates to another clinic.

People

  • Anna (vet): Mentioned by name for doing a thorough check-over of a cat even during a routine checkup.
  • Front-desk team: Described by one owner as “very helpful” and willing to explain things clearly.

Reviews

Google rating: 4.7 stars from 96 reviews.

  • Several owners describe consistently professional treatment and advice, and say they’ve used the practice for many years.
  • Multiple reviews mention staff being friendly and patient, with one owner highlighting clear explanations from the desk team.
  • One repeated 1‑star review alleges a poor outcome for a cat with diarrhoea (the owner says no antibiotics were given despite what they believed was an infection), dissatisfaction with a proposed “costly” blood test approach, and concern about being charged £200 for medications they felt were inappropriate.

Location

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