Freckleton Veterinary Clinics & Aquazone – Vets in St Helens
Clinic Overview
- Recent feedback is mostly very positive, with repeated praise for friendly staff, professional advice, and caring treatment. - Several reviewers say they have used the practice for years and would not take their pets elsewhere. - Owners mention good communication, including clear explanations at reception, vets talking through treatment options, and one reviewer saying a monthly scheme saves them money.
Freckleton Veterinary Clinics & Aquazone in St Helens is part of VetPartners. The practice offers routine check-ups, consultations for common health concerns, and treatments such as parasite and ear medications, with blood tests discussed where symptoms do not improve. Recent feedback is largely very positive, with owners often highlighting friendly staff, clear explanations, and caring handling of pets.
Services
- •Routine consultations and check-ups for cats and dogs. One owner specifically praised vet Anna for carrying out a thorough cat examination even at a standard check-up.
- •Appointments for issues such as diarrhoea and suspected infection, with treatment plans that may begin with medication and move on to blood tests if symptoms do not settle.
- •Parasite and ear treatments are specifically mentioned, including worming medication and ear-cleanser medication.
- •Reviews also mention clear explanations around care, discussion of a possible future procedure, reassuring handling for a nervous dog, and a monthly scheme noted by one client.
Pricing
No published pricing information is currently available for this clinic.
People
- •Anna (vet): Mentioned by name for giving a cat a particularly thorough check during a routine appointment.
- •Front-desk team: Described as helpful and happy to explain things clearly.
- •Wider team: Recent reviewers repeatedly describe the staff as friendly, professional, patient, and caring.
Reviews
Google rating: 4.7/5 from 101 reviews.
- •Recent feedback is mostly very positive, with repeated praise for friendly staff, professional advice, and caring treatment.
- •Several reviewers say they have used the practice for years and would not take their pets elsewhere.
- •Owners mention good communication, including clear explanations at reception, vets talking through treatment options, and one reviewer saying a monthly scheme saves them money.
- •The main negative feedback is one repeated complaint about a cat diarrhoea case, where the owner felt an infection was missed and the medication charge was too high; this stands out against otherwise strongly positive recent comments.
